I renewed my group, why do I keep getting emails the group is expiring?

Modified on Thu, Sep 24 at 10:33 AM

Although your group membership has been renewed, the individual membership slots may not yet have been assigned to your group members. Until the renewed slots are assigned, the membership may continue to appear as expiring, and members may continue to receive expiration emails. 


To assign the renewed membership slots: 

  1. Please click here to log in to the IIA Admin Portal using your IIA credentials
  2. Select Manage Slots to assign the membership slots.
  3. Check the boxes on the left side of each individual you wish to assign the renew slots.
     

If you have completed these steps and members are still receiving expiration emails, or if you are having trouble assigning the slots, please review the Admin Portal User Guides.

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